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Privacy policy

Welcome to our privacy policy section. Protecting your privacy and personal information is very important to us. If anything is not clear to you, do not hesitate to contact us.

Who is the administrator?

KOVO PRODUKT s.r.o.
IN: 25227491
registered residence: Milevská 368, 349 61 Kladruby
Contact: info@kovoprodukt.cz

What data do we collect and why do we store them?

We will store and use your personal information to maintain the functionality of the KOVO PRODUKT website and its related processes A specific purpose of storing your personal information is explicitly stated in the following paragraphs.

When sending contact and inquiry forms

When you send us a message via contact form, we will collect your name and surname, e-mail, telephone number and attached files so that we can best answer your questions or inquiries.

When submitting a registration form

For the submitted registration forms, we collect all information you fill out so that we can process the registration. You can change the data in your customer account or you can contact us to change it.

When ordering a service

In order to properly deliver the services and orders, we collect your name and surname, e-mail, telephone number, billing and delivery address, company name, IN and VAT number.

Service filtering and security

In order to be able to prevent spam which we sometimes receive from contact and inquiry forms, we also register an IP address and a User Agent. However, we only store this data when we receive a spam message, otherwise we do not store it.

Business correspondence

We may use your email address to send you commercial emails regarding our services similar to those you have ordered from us without your express consent. You can refuse to send business messages at any time: info@kovoprodukt.cz.

Marketing

If you give us your consent by confirming this on the web interface, we may use your personal data entered on the website, especially when making an order or creating a user account, for the purpose of sending business offers and direct marketing, or for other purposes with which you have expressly agreed.

How long do we store the data?

We store all the information you provide until you ask us to delete it or we delete it by ourselves. We store the data so that we can solve your questions, problems and suggestions at any time and thus constantly improve our services. If you want to change or request the deletion of some data, do not hesitate to contact us info@kovoprodukt.cz.

Who processes personal data

KOVO PRODUKT s.r.o. (ID: 25227491, with registered residence at Milevská 368 | 349 61 Kladruby), operating this website and related platforms and applications.
Google (based at Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland) as provider of Adwords, Analytics, Tag Manager, Search Console. www.adwords.google.com, www.analytics.google.com, www.tagmanager.google.com, www.google.com/webmasters/tools
The company Seznam (ID 26168685, with registered office at Prague 5 – Smíchov, Radlická 3294/10, Postal Code 150 00) as a provider of the Sklik service. www.sklik.cz
Facebook and Instagram (with headquarters at Facebook HQ, Menlo Park, CA, USA) as Facebook advertising provider. See www.facebook.com and www.instagram.com

Cookies

We use cookies to constantly improve our services and your experience. A cookie is a small text file that a website stores on your computer or mobile device when you visit the website. It allows websites to remember your actions and preferences (such as language and display preferences) for a period of time, so you don’t have to re-enter them whenever you return to the website.

Cookies are divided into mandatory and optional. Mandatory cookies ensure that the site is working properly, in other words, are necessary. Optional cookies are mainly used to collect visitor data.

With the exception of the necessary cookies, we do not use any other cookies until we have your consent. This can be granted by agreeing to individual cookie categories within our pop-up window. You can change your preferences at any time.

On this website we register the following categories of cookies:

Strictly necessary
Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.

Performance
Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.

Targeting
Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.

Functionality
Functionality Functionality cookies are used to remember visitor information on the website, eg. language, timezone, enhanced content.

Your rights

Ask what data we process, for what purpose, to what extent, for how long and who has access to it.

You can request the correction or deletion of this information.

You can request to stop receiving emails.

If you think that we are processing your data in violation with legal regulations, please contact us a info@kovoprodukt.cz.

This Privacy Policy is effective from 1.1. 2023.

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